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Known Issues


INFINITE CAMPUS

IEP Goals and Objectives Editor

With the most recent push to IC, there has been a change to the box size under the Objectives in the Goals and Objectives Editor. Objective #1 appears as it always has. The boxes for the remaining objectives appear smaller. You are still able to fit the same amount of text in the box. If you want to make the box bigger, simply put your cursor on the bottom right hand side of the Objectives Box (where the grey triangle is) and pull it to the right.

Present Levels

The symbols, < or > can not be used in Present Levels.  User must use the wording to describe less than or greater than.

IEP Review Revision in Infinite Campus

When completing an IEP Review Revision in Infinite Campus you may get the following message when you change the Date of Meeting and IEP Services will Begin date on the Education Plan:  "One of more services currently fall outside the plan start and end dates. Check all Service Editors for compliance." The Service Editor include SPED Services, Supplementary Aids and Services and Related Services.

If you get this message, the dates on the Services pages will automatically update when you select Review Amendment and Complete Amendment. You do not have to manually change the dates.

IEP Implementation Editor

When making changes to the completed IEP Implementation Editor, the change is NOT staying.   If you make a change, please also re-enter the date field even if the date did not change.  This will allow the change to be made.

Infinite Campus Settings in Firefox

If you are getting a security warning when trying to upload your simple forms there could be two reasons:
1. You are using Google Chrome.
2. Your settings in Firefox (the preferred browser) are not correct.
Please make sure that your settings are correct when creating simple forms.

IC Settings in Firefox for Adobe for Simple Forms Download

Adobe Reader

We are happy to announce the latest version of ADOBE READER (11.0.07) is compatible with Encore.  Please see the directions to download the latest version. You will not have to uninstall your current version of ADOBE READER. Please note that Encore is still incompatible with Adobe Acrobat, Adobe Professional, Adobe Creative Suite or Adobe Photoshop. You may have Adobe Flash Player and ShockWave Player installed as they do not interfere with Adobe Reader or Encore. This fix should be compatible with most operating systems. 

As always, if you have any questions, please contact our SEMS Help Desk at 799-0295 or 0099-0295 on the WAN.

For Mac Users

Adobe announced a compatibility issue with Adobe Acrobat 10.x and Safari 5.1. Encore users can only use Adobe 10.1, Adobe 11.0.4 and Safari 5.0.5, Safari 5.1 Please see the Supported Browsers document for more information.

Supported Browsers for PC Users

If you have questions about the recommended operating systems or browsers for Encore, please click Here  and/or Infinite Campus, please click Here