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Address
4260 Eucalyptus Ave
Las Vegas, NV 89121
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Contact
Business Hours: Please contact
Phone: (702) 799-5385
Fax: (702) 799-0202
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Encore Outage

Encore will not be available this weekend from 5:00 p.m., Friday, August 22 to 7:00 p.m. on Sunday, August 24. We will be working on further Infinite Campus updates. EasyTrac and AIMSweb will not be affected by this outage. Thank you for your patience and continued support. 

Phone Issues

Several callers to the Help Desk have reported that they are receiving a message that states our help desk phone number is out of service. We have been in contact with Telecom and they are working on the issue. We appreciate your patience and hope to have the issue resolved quickly.

SEMS Help Desk Hours

SEMS help desk phone number - 702-799-0295 or 0099-0295 on the WAN.

The Help Desk is open Monday - Friday, 7:00 a.m. to 3:30 p.m., excluding holidays.

The Help Desk will have extended hours of 6:30 a.m. to 4:00 p.m., August 25 to September 5. We will resume normal business hours on September 8. 

Encore Access 

If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.

TECHNICAL DIFFICULTIES

If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.

Resources

AIMSweb

EasyTrac

Encore Production

Encore Sandbox

Common Core State Standards

The new Common Core State Standards and the updated Nevada Standards are now a part of the goals in Encore. To access the Reading and Writing goals for Grades K-8 select Academic ELA (English Language Arts) under Domain. Goals for Grades 9-12 have not changed.

Adobe

Please select the Known Issues link for assistance in resolving possible Adobe compatibility issues.

Maintenance

Quarterly Maintenance will occur from 5:00 p.m. on the Friday until 6:00 a.m. on the Monday of each of these weekends:
September 12-15, 2014
December 12-15, 2014