Encore will be unavailable from 9:00 p.m. on Sunday, April 13 to 9:00 a.m. on Monday, April 14 for an update. EasyTrac and AIMSweb will not be affected.
Help Desk - Spring Break Hours
The SEMS Help Desk will be open Monday thru Thursday (April 14 - 17) during Spring Break, 8:00 a.m. to 2:00 p.m. We will resume normal hours on Monday, April 21.
If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.
SEMS Help Desk
SEMS help desk phone number - 799-0295
The Help Desk is open Monday - Friday, 7:00 a.m. to 3:30 p.m., excluding holidays. We are closed on Fridays 2:00-3:00 p.m. for a staff meeting.
If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.
Common Core State Standards
The new Common Core State Standards and the updated Nevada Standards are now a part of the goals in Encore. To access the Reading and Writing goals for Grades K-8 select Academic ELA (English Language Arts) under Domain. Goals for Grades 9-12 have not changed.
Please select the Known Issues link for assistance in resolving possible Adobe 10.x compatibility issues.