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4260 Eucalyptus Ave
Las Vegas, NV 89121
Business Hours: Please contact
Phone: (702) 799-5385
Fax: (702) 799-0202

SEMS Help Desk Winter Break Hours

The SEMS Help Desk will be open Monday thru Friday during Winter Break, 8:00 a.m. to 2:00 p.m., with the exception of the following dates: December 24, 25, 26 and January 1.

SEMS Help Desk Hours

SEMS help desk phone number - 702-799-0295 or 0099-0295 on the WAN.

The Help Desk is open Monday - Friday, 7:00 a.m. to 3:30 p.m., excluding holidays. We are closed every Friday, 2:00-3:00 p.m. for a staff meeting.


Encore Access 

If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.


If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.



EdPlan (EasyTrac)

Encore Production

Encore Sandbox


Please select the Known Issues link for assistance in resolving possible Adobe compatibility issues.


Quarterly Maintenance will occur from 5:00 p.m. on the Friday until 6:00 a.m. on the Monday of each of these weekends:
March 6-8, 2015
June 5-7, 2015