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4260 Eucalyptus Ave
Las Vegas, NV 89121
Business Hours: Please contact
Phone: (702) 799-5385
Fax: (702) 799-0202

Encore Updates

We are pleased to inform you that the new Speech Eligiblity form is now available in Encore.  The Medicaid consent form is now also available as a stand-alone event.
Pease note the following:
Speech Eligibility - the signature lines are mismatched.  Please cross out the incorrect title and hand-correct.
IC to Encore interface - students that were enrolled, withdrew, and re-enrolled at a new school are still displaying in an archive school in Encore.  Please contact the SEMS Help Desk at 0099-0295 or 702-799-0295 if you need access to the student.
We understand how important these two issues are and are working diligently to resolve them as quickly as possible.  Thank you for your continued patience and support.

SEMS Help Desk Hours

SEMS help desk phone number - 702-799-0295 or 0099-0295 on the WAN.

The Help Desk is open Monday - Friday, 7:00 a.m. to 3:30 p.m., excluding holidays. We are closed every Friday, 2:00-3:00 p.m. for a staff meeting.


Encore Access 

If you have changed school locations, please submit a new DP403 for your Encore access with Encore alone on the form. The directions for accessing this form electronically can be found on our Reference Materials page.


If you are having any technical difficulties or receiving error messages, please see our Known Issues page for possible solutions. Please continue to contact the Help Desk with any questions or concerns.




Encore Production

Encore Sandbox


Please select the Known Issues link for assistance in resolving possible Adobe compatibility issues.


Quarterly Maintenance will occur from 5:00 p.m. on the Friday until 6:00 a.m. on the Monday of each of these weekends:
December 12-15, 2014